eFactory, Inc.

Rich Internet applications (RIAs) offer a rich, engaging experience that improves user satisfaction and increases productivity. Using the broad reach of the Internet, RIAs can be deployed across browsers and desktops.

RIAs offer organizations a proven, cost-effective way to deliver modern applications with real business benefits:

• Offer users a richer, more engaging experience.
• Keep pace with users' rising expectations.
• Increase customer loyalty and generate higher profits.
• Reach 98% of Internet-enabled desktops.
• Leverage existing personnel, processes, and infrastructure.

(By Adobe, Inc. Read complete article - opens in new window)

(From salesforce.com. Read the original article here - opens in new window)

Software as a service (or SaaS) is a way of delivering applications over the Internet—as a service. Instead of installing and maintaining software, you simply access it via the Internet, freeing yourself from complex software and hardware management.

SaaS applications are sometimes called Web-based software, on-demand software, or hosted software. Whatever the name, SaaS applications run on a SaaS provider’s servers. The provider manages access to the application, including security, availability, and performance.